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Privacy policy

OAK KITCHEN STUDIO respects and values the privacy of its customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from oakkitchenstudio.com. We encourage you to read this Privacy Policy before using the Site or providing any personal information to us. By using the Site or providing any personal information to us, you agree to the terms and conditions of this Privacy Policy.

Personal information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may share information with entities controlling, controlled by, or under common control with us. OAK KITCHEN STUDIO is a brand under OAK INTERIOR SOLUTIONS LLP and fully owned by OAK INTERIOR SOLUTIONS LLP. We may share information with entities controlling, controlled by, or under common control with us. In the event that OAK KITCHEN STUDIO is merged, sold, or in the event of a transfer of some or all of our assets, we may disclose such information in connection with such transactions, subject to the Privacy Policy then in effect. We also use other service providers (such as courier services & much more) to perform many other functions on our behalf. We disclose information to help them to perform their service. All information gathered by OAK KITCHEN STUDIO is stored securely within a controlled database. The database is stored on servers secured behind a firewall; access to the database is strictly limited. However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. You must responsibly choose whom to share the information with. We use third-party service providers to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected or updated. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time without prior notice.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@oakkitchenstudio.com.